When you place an order and select a shipping method, all orders are shipped UPS costs are calculated based on the total weight of your order, and the distance from our warehouse to your shipping address. All orders should be processed within one business day. Once your order leaves our warehouse it is ultimately the responsibility of the shipping company to deliver your order to you on time. We are not responsible for nor do we have any control over carrier delays or weather conditions.

What is your return policy?

We will gladly accept returns of unused, unwrapped items for refund or exchange of the purchase price of the merchandise less shipping fees back and forth within 10 days of your order receipt. No returns will be accepted after 10 days. We must receive your return within 10 days after you receive your item. Item(s) must be in resalable condition and have its original packaging. There will be a 25% restocking fee for items returned unwrapped. If any other items are returned, there may be a 15% restocking fee. You must put all original packaging so that the package arrives back to us in excellent condition. If the package was poorly packed and the order comes back damaged, we must charge at least the 25% restocking fee depending on the condition. Shipping charges are non-refundable. We are unable to accept any returns or exchanges after 10 days, sorry no exceptions.

How do I return or exchange an item?